PRIVACY POLICY

Last Updated: June 21, 2026

At Neya Nails & Beauty (the "Studio", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website hosted on Hostinger and utilize our online contact and booking features.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

We only collect personal information that you voluntarily provide to us through our website's contact and booking forms. This information includes:

  • Full Name

  • Email Address

  • Phone Number

  • Any specific appointment, design, or event details provided within your message text.

2. CHILDREN'S PRIVACY (COPPA COMPLIANCE)

Our services are available to teenagers; however, our website and services are not intentionally targeted to, or designed for, children under the age of 13. We do not knowingly collect or maintain personal information from anyone under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will delete that information from our database immediately.

3. HOW WE USE YOUR INFORMATION

We utilize the information collected through our website for the following specific commercial purposes:

  • To schedule, manage, and confirm your private beauty and nail appointments.

  • To respond directly to your inquiries, questions, or custom service requests.

  • To send transactional text messages, including appointment and scheduling reminders.

  • To send occasional marketing materials, such as seasonal discounts, studio promotions, or holiday updates (you may opt out of these communications at any time).

4. DATA STORAGE AND SECURITY

The personal data collected via our website forms is securely transmitted and stored directly within our Hostinger account dashboard database. We implement industry-standard administrative and technical security measures provided by our hosting platform to safeguard your data against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure.

5. THIRD-PARTY DATA SHARING

  • No Data Selling: We strictly do not sell, rent, trade, or share your personal information with third parties for commercial advertising or marketing purposes.

  • Third-Party Service Providers: We only share necessary transaction details with trusted financial platforms (Venmo and Zelle) exclusively to process payments, verify transactions, and issue receipts for services rendered.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website utilizes standard, built-in operational cookies provided by Hostinger to ensure optimal website performance, security, and user experience. We do not deploy third-party analytics trackers (such as Google Analytics) or advertising tracking pixels (such as the Meta Pixel) on this website.

7. YOUR RIGHTS AND DATA CONTROL

You have the right to access, update, correct, or request the permanent deletion of the personal information we hold about you. If you would like your contact details removed from our studio records or Hostinger database, please submit an explicit request to our designated business email:

📩 laneyanails@comelza.com

We will process and respond to your deletion or modification request within a reasonable timeframe.